Stylish Whisky Returns Policy
We hope you’ll love any items you buy from us, but if you need to return your order, we're here to help! You can request a return within 14 days of receiving your order, the process is simple and it does not affect your statutory rights.
Please note the following conditions of our returns policy:
- You must notify us you wish to make a return within 14 days of receiving your order.
- Personalised or custom made items cannot be returned.
- Returned items must be unused and be returned in their original packaging.
- The return postage cost is your responsibility unless the items being returned are faulty, damaged or incorrect.
- We cannot take responsibility for any returns lost in transit; therefore, we recommend you send items back to us via recorded delivery.
- We can only refund your order to the original payment method.
If goods delivered to you are damaged, faulty or incorrect, we will replace these for you free of charge. We cannot replace incorrect items where you have provided us with the wrong information (e.g. You have made a spelling error for a personalised product). Please note, images have been provided for illustration only. We cannot guarantee exact colour matching of products.
If all of the above conditions have been met, we refund your order in full, including any original postage and packing fees, on receipt of your return.
To request a return or for further information, please click the button below to contact us.